Effective Date: April 09, 2025
Welcome to ASTRO CLIQ – where science meets the divine to guide you toward clarity, purpose, and fulfillment.
At ASTRO CLIQ, your privacy is not just a legal requirement — it is a sacred trust. We are committed to protecting your personal information with the highest standards of ethics, confidentiality, and security. This Privacy Policy outlines how your data is collected, used, stored, and protected when you visit our website, book a consultation, or interact with our services.
1. Information We Collect
We collect both personal and non-personal data to offer a seamless and personalized experience. This includes:
a. Personal Information
- Full Name
- Email Address
- Phone Number (for communication & WhatsApp updates)
- Gender (to personalize guidance)
- Date, Time, and Place of Birth (for astrological charts)
- Residential Address (for Vastu consultations)
- Photographs or hand scans (for Palmistry or Dermatoglyphics, where applicable)
b. Transactional Information
- Payment data (processed through secure third-party payment gateways)
- Appointment history and consultation feedback
c. Automated Information
- IP address, browser type, device type, referral source
- Cookies and analytics data for better performance and user experience
2. Why We Collect Your Data
We believe in purposeful and ethical data use. Your data helps us:
- Create highly accurate charts, predictions, and reports
- Recommend personalized remedies and consultations
- Send booking confirmations and post-consultation follow-ups
- Improve our service quality based on your usage and feedback
- Offer relevant content, updates, offers, or events via email or WhatsApp (with your consent)
3. How We Store and Protect Your Information
We use a combination of physical, technical, and administrative safeguards to secure your data:
- SSL encryption for all data transfers
- Password-protected systems and databases
- Regular audits and restricted internal access
- Hosting on reputed, secure, and GDPR-compliant servers
4. Sharing Your Information
Your data is never sold. It may be shared only in the following situations:
- Internally, with verified ASTRO CLIQ experts for analysis and consultation
- With payment gateways to securely process your transactions
- With law enforcement or regulatory bodies if legally required
- With trusted third-party service providers (e.g., WhatsApp automation via Zapier), strictly for service delivery
We ensure that every third party maintains confidentiality and complies with data privacy laws.
5. Your Rights as a User
You have complete control over your information. You can:
- Request a copy of your stored data
- Edit or update your personal details
- Request deletion of your account or data (within legal limits)
- Opt out of newsletters, marketing communication, or WhatsApp messages anytime
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Understand user behavior and preferences
- Improve load times, navigation, and UX
- Offer targeted content and reminders
You may disable cookies in your browser, but this may impact certain functionalities.
7. Children’s Privacy
ASTRO CLIQ is intended for users aged 13 and above. We do not knowingly collect data from minors under 13 without parental or guardian consent. If we discover such data was collected, we will delete it immediately.
8. Third-Party Websites
Our platform may contain links to third-party websites or services (e.g., payment portals or social media). ASTRO CLIQ is not responsible for the privacy practices or content on those platforms. Please read their privacy policies before engaging.
9. Policy Updates
This Privacy Policy may be updated periodically. Significant changes will be communicated via email or platform notifications. Your continued use of our services indicates acceptance of the revised policy.
10. Contact Us
For any concerns, questions, or requests related to your data, please email us at:
📧 appointment@astrocliq.com
We are here to ensure your journey remains secure, sacred, and satisfying.